Legal Notice

Usage Agreement Indication based on the Act on Specified Commercial Transactions
1. Distributor XAIREX Co., Ltd.
2. Sales Manager Kurando Takase
3. Location 3-3-1 Hieihei, Otsu City, Shiga Prefecture 520-0016

4. Contact information for distributors Phone 090-4291-9172 (10:00 a.m. to 5:00 p.m., excluding Saturdays, Sundays, and holidays)

5. Product price Displayed for each product
6. Payment method Credit card/PayPal

7. Payment deadline Credit card: Debit date for each card company
8. Consumption tax All products are subject to 10% consumption tax.

10. Shipping costs Honshu, Kyushu, Shikoku: 500 to 880 yen Hokkaido: 1,650 yen Okinawa: Currently not shipping
11. Product delivery time Ships within 7 days from the date of order confirmation, usually within 10 days after shipment. We are closed on Saturdays, Sundays, and holidays, so we do not ship.
In addition, it may take time to ship during long holidays such as the year-end and New Year holidays.
*Orders placed after 14:00 on Friday, Saturday and Sunday will be shipped after Monday.
*Delivery dates cannot be specified during other periods.
*Depending on the situation, we may suspend the acceptance of the specified delivery date and time.
*If normal shipping such as surface mail is difficult, we may not be able to specify the delivery date and time.

12. Cancellation In principle, we cannot accept cancellations of orders for personal reasons.

13. Returns and Exchanges We do not accept returns or exchanges (including color and size exchanges) of products after the order has been confirmed.
However, if there is a product that is different from the order or a defective product (damaged, scratched, dirty, etc.), we will accept returns and exchanges.
In this case, the return period is within 7 days after the product arrives, and please return it after notifying us by the method specified by our company.
After confirming the return, we will exchange it for a non-defective item. Only in that case, we will bear the shipping fee required for returning and resending.
If there is no replacement product, we will refund the full price.
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